Monthly Archives: June 2016

Irish Retail at a Glance

irish retail

CPM, Ireland’s leading field sales company, takes a look at the Irish retail news for this week. Every Wednesday we share the recent announcements. This is a one stop shop for all your Irish retail news. If you would like to receive our monthly newsletter which will include all Retail articles for the previous month, including “Retail at a Glance” subscribe today.

Strong retail sales growth in first five months of the year

Retail sales were up 0.7% in the month in May and were 8.1% higher in the year in volume terms as against a revised annual increase of 5.2% (+5.1%) in April according to the latest headline official retail sales data from the CSO.

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Analysts warn on potential shock as retail sales surge

Soaring sales of hardware and cars and furniture and lighting — the sectors worst hit during the long years of the financial crisis — were the best performers of the 13 retail business groups in May, but analysts said following the Brexit vote that further strong growth cannot be taken…

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Customer service

Price of Poor Customer Service

By 2020 customer experience will overtake price and product as the key brand differentiator so it is vital for companies to start to think about how poor customer service is affecting their bottom line now and in the future.

How can the Price of Poor Customer Service be measured? It’s a difficult one to fully monetise and accurately measure so where do you start? How can this be done?

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Irish Retail at a Glance

irish retail

CPM, Ireland’s leading field sales company, takes a look at the Irish retail news for this week. Every Wednesday we share the recent announcements. This is a one stop shop for all your Irish retail news. If you would like to receive our monthly newsletter which will include all Retail articles for the previous month, including “Retail at a Glance” subscribe today.

Consumers to spend an average of €185 on alcohol during Euro 2016

Research conducted by sponsorship specialists, Livewire, has shown that people are planning to increase their personal spending during the Euro 2016 tournament with an average of €185 being spent on alcohol and €85 on gambling. Good news for the off-trade sector as 90% of people…

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Summer Purchasing: What Consumers Want

A recent survey by Empathy Research has revealed that grocery shopping behaviour changes significantly at a national level across the summer, with almost 3 in 4 adults (74%) claiming they change their grocery shopping behaviour throughout the summer. According to the survey of…

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Wholesalers And Retailers Expect To Hire 11% More In Q3 2016

Employers in Ireland’s Wholesale and Retail sector expect to accelerate hiring in Q3 2016, registering an outlook of +11%, according to the latest Manpower Employment Outlook Survey. This represents an increase of six percentage points on the last quarter and a five percentage…

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Field Sales Manager

An Interview with Patrice Stapleton, Champion Field Sales Manager 2016

Patrice Stapleton, Regional Sales Manager for CPM’s Residential team for eir, has been recognised at the ICSA as the Champion Field Sales Manager 2016. After this well-deserved award, we had the opportunity to talk with Patrice about what winning this prestigious award means to her and how she managed to achieve it. Here is what she had to say:

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Irish Retail at a Glance

irish retail

CPM, Ireland’s leading field sales company, takes a look at the Irish retail news for this week. Every Wednesday we share the recent announcements. This is a one stop shop for all your Irish retail news. If you would like to receive our monthly newsletter which will include all Retail articles for the previous month, including “Retail at a Glance” subscribe today.

Irish people spend €1 billion abroad with Visa cards last year

Irish people spent €1.36 billion abroad with Visa cards in 2015, an increase of 8 per cent on the previous year. The growth has been driven by the economic recovery and intense airline competition which has fuelled passenger growth.

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One In Five Will Purchase Alcohol When Travelling Abroad

Research conducted on behalf of Checkout by Empathy Research amongst a nationally representative sample of adults has found that just over one in five adults (22%) claim to always purchase alcohol at either an airport or shop at some point when travelling abroad.

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SFA Predict Euro 2016 Boost For Irish Economy

Patricia Callan, Director of the Small Firms Association, has said that Ireland will experience a major social and economic boost as a result of the national football team’s achievement in qualifying for the Euro 2016 Finals.

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retail

Impact of European Football Championships on Retail

Based on a study conducted by Empathy Research, we have prepared an infographic to summarise the impact of the European Football Championships 2016 on retail.

With the great weather we’ve been enjoying over the last few weeks, the Euros are set to be a major sport event with a positive influence on retail. This football season is predicted to boost sales in some categories as alcohol drinks, BBQ, decoration, clothing, snacks, soft drinks and frozen pizza.

Read in the following infographic some key figures about the impact of the Euros on retail.

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Irish Retail at a Glance

irish retail

CPM, Ireland’s leading field sales company, takes a look at the Irish retail news for this week. Every Wednesday we share the recent announcements. This is a one stop shop for all your Irish retail news. If you would like to receive our monthly newsletter which will include all Retail articles for the previous month, including “Retail at a Glance” subscribe today.

One In Five Irish Shoppers Visit Convenience Stores For Snacks

New research by him! international has revealed that around one in five Irish shoppers are on a snack mission when they visit convenience stores, with nearly a third looking for an evening meal that they don’t need to pre-prepare anything for.

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Consumers Expected To Spend An Extra €125 During Euro 2016

Ahead of the European Football Championships, kicking off 10 June, Empathy Research has revealed that the tournament is set to see consumers spend, on average, an extra €125. According to research conducted amongst a nationally representative sample of adults…

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Irish weather: Barbecue sales booming as warm conditions continue into the weekend

Barbecue sales are booming as people enjoy the warm temperatures we have been experiencing in the past week. Damien Kelly of Outdoorfurniture.ie said: “There has been about an 800% increase in barbecue sales with this weather.”

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Irish Retail at a Glance

irish retail

CPM, Ireland’s leading field sales company, takes a look at the Irish retail news for this week. Every Wednesday we share the recent announcements. This is a one stop shop for all your Irish retail news. If you would like to receive our monthly newsletter which will include all Retail articles for the previous month, including “Retail at a Glance” subscribe today.

Consumer Confidence In Ireland Rises To Second Highest Figure Since 2007

The latest edition of the Nielsen Consumer Confidence Report has revealed that Ireland’s score rose by five points last year, to stand at an index of 95 in the first quarter of 2016. This score is the second highest recorded since the pre-recession times of 2007, with only the fourth quarter…

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Retail sales rise as consumers splash out on electrical goods

Retail sales rose by 0.8 per cent in April as consumers splashed out on electrical goods and home décor. The latest figures from the Central Statistics Office (CSO) indicate retail sales have risen by 5.1 per cent year-on-year.

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Electrical goods help retail sales to annual 5.1% rise

Retail sales were stronger than anticipated in April and continue to improve across the economy, analysts said yesterday. Sales increased 5.1% on an annual basis, and 0.8% in the year. Excluding the motor industry, retail sales were up 0.6% in the month, and were 3.6% higher in the year…

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